1. Acceptance of Terms
These Terms and Conditions constitute a legally binding agreement between you (the “User”) and Manacle Logistics India Ltd (“we,” “us,” or “our”). We reserve the right to modify these terms at any time, with changes posted on this page and effective upon posting. Your continued use of our website or services following updates signifies your acceptance of the revised terms.
2. Services Provided
We offer a range of logistics services, including transportation, warehousing, freight forwarding, and last-mile delivery, tailored to meet your business needs. Service details, pricing, and timelines will be outlined in specific agreements or quotations provided to you. We strive to deliver services with care and efficiency but do not guarantee uninterrupted or error-free performance due to factors beyond our control.
3. User Responsibilities
You agree to provide accurate, complete, and current information when requesting services or interacting with our website. You are responsible for maintaining the confidentiality of any account credentials and for all activities under your account. Unauthorized use of our services, including misrepresentation or fraudulent requests, is strictly prohibited and may result in termination of access.
4. Intellectual Property
All content on our website—text, logos, images, and graphics—is the property of Manacle Logistics India Ltd or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or modify this content without our prior written consent, except for personal, non-commercial use as permitted by law.
5. Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or services, including but not limited to loss of profits, data, or business opportunities. Our liability, if any, is limited to the amount paid by you for the specific service in question, subject to applicable laws.
6. Service Limitations and Force Majeure
We will make reasonable efforts to fulfill our service commitments, but we are not responsible for delays, failures, or damages caused by events beyond our control, such as natural disasters, strikes, government regulations, or technical failures. In such cases, we will notify you and work to mitigate impacts where possible.
7. Payment Terms
Payment for services must be made as per the terms outlined in our invoices or agreements. Late payments may incur additional charges or suspension of services at our discretion. All fees are exclusive of applicable taxes unless stated otherwise, and you are responsible for any taxes levied on your transactions with us.
8. Termination
We reserve the right to suspend or terminate your access to our website or services if you breach these terms, engage in unlawful activities, or fail to meet payment obligations. Upon termination, any outstanding obligations, including payments, remain due.
9. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of India. Any disputes arising from your use of our website or services will be subject to the exclusive jurisdiction of the courts in [Your City], India. We encourage amicable resolution of disputes before escalation to legal proceedings.
10. Third-Party Links
Our website may contain links to third-party sites for your convenience. We do not endorse or control these sites and are not responsible for their content, privacy practices, or availability. Accessing them is at your own risk.
11. Indemnification
You agree to indemnify and hold Manacle Logistics India Ltd, its affiliates, and employees harmless from any claims, losses, or damages, including legal fees, arising from your misuse of our website, services, or violation of these terms.
Contact Us
For questions or clarifications regarding these Terms and Conditions, please reach out to:
Manacle Logistics India Ltd
Hustlehub Tech Park, Somasundarapalya Main Rd, adjacent 27th Main Road, ITI Layout, Sector 2, HSR Layout, Haralukunte Village Bengaluru, Karnataka, India – 560102
CIN: U63030KA2016PLC098666
Email: info@manaclelogistics.com
Phone: +91-89721-54310